Kura 壽司 Apple Pay

What’s New

May 17, 2022

Version 1.0.13

UI preparation for a waitlist system migration.

Ratings and Reviews

Very buggy

App doesn't work too well. Spent over $50 my first time there and didn't get the $5 reward. Most recently I went with my family and spent over $300 and didn't get any points added to my account. Might as well not have a reward system if it's not going to work.

Only nice feature with the app is being able to join the wait list.

Very frustrating experience

After calling the restaurant and being told by a worker that the only way to get on a wait list is either via the app or by physically coming to the store, we opted to try the app. They mentioned they have lots of international customers and it works all the time. Once signed up, you have to add your phone number in order to join the wait list, but they will not allow numbers outside the US (including Canadian numbers). This basically renders the app completely useless otherwise and we had to drive way out of our way to go to the restaurant to get on a wait list that was over 2 hours long.

If the app is the only way you want to interact with your customers, try actually employing people who know how it works and fix the experience as it’s completely garbage.

Needs improvement

I only use the app to get us on a waitlist and pay. Paying is fine, but the waitlist feature is unhelpful. It’ll say there’s a 50 min wait on screen, then when I make a waitlist request it’ll change to a 30 min wait. Ok great but I wasn’t expecting that, now I have to change my plans. If I waitlist 20 minutes later, it pops out a new wait time of 45 minutes, counter to the 1hr+ wait time on the screen. I would prefer accurate reporting. Also you cannot undo a waitlist request, so even though my plans have changed and I’m not going to use that spot anymore, it’s still hitting the restarting queue and they’re still having to deal with it. It’s rather inconvenient for all parties.

App Privacy

The developer, Acropoint Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Identifiers
• Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

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Size

Category

Compatibility iPhone Requires iOS 13.0 or later. iPod touch Requires iOS 13.0 or later.

Age Rating

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• Developer Website
• App Support
• Privacy Policy

• Developer Website
• App Support
• Privacy Policy

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